FAQs

FAQ’s

Below is a list of Frequently Asked Questions about the repair smartphone.

General Question

Your smartphone or device is precious to you. MJTECH technicians undergo strict training and regular testing to ensure they have the experience and qualifications to repair all leading devices. With nearly 500,000 repairs to date, we are the trusted repair chain.

We pride ourselves on an express repair service. Common devices can be repaired in-store within 30 minutes, whilst postal repairs are between 48-72 hours.

Whilst your device is in safe hands with us, it is always recommended that you back-up your device and reset back to the factory settings before hand for security purposes.

There is a lifetime warranty on most device repairs. Please check our terms and conditions for more details.

On average, in-store repairs take 30 minutes!
To help reduce your wait time in store why not book an appointment online
On average, in-store repairs take 30 minutes!
To help reduce your wait time in store why not book an appointment online

Yes! You can contact our customer service team

Like most third-party repair services, use of our service can void your manufacturer’s warranty. The good news is we provide our own warranty for all our repairs!

Yes, we do a full-screen replacement regardless of the size of the crack in your screen and all our screen replacements come with a lifetime warranty !

MJTECH is the alternative repair service to Apple and it’s subsidiary suppliers. We are an express service that utilises the highest quality parts that are quality controlled.

MJTECH is partnered with switchdon insurance, offering highly competitive insurance options for your device.

Although we are an alternative repair service to Apple / Samsung. All our screens are OEM (Original Equipment Manufactured and QC tested.

We have so confident in the quality of our screens that we offer a lifetime warranty!

Providing your pin/passcode before the repair is completely up to you!
We advise everyone to provide this information as our technicians need to verify that the device is in full working order before you collect it!
They undergo a series of tests that include touch sensitivity and camera. At no time they would access your personal information or intrude on your privacy.

We have so confident in the quality of our screens that we offer a lifetime warranty!

Yes! You can find all our latest offers

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LET US KNOW or CALL US
AT  0208 539 6655

If you’re having trouble with something we’ll do our Phone :best to help!

Phone:
02085396655

Email:
Sales@mjtech.co.uk